First, vendors are usually rational providing services to your business trying to satisfy you and your team.  However, as phrased by Maslow’s Hammer, “ if all you have is a hammer, everything looks like a nail.”  See Wikipedia.  In other words, most vendors will see your needs as fitting one of their offerings.  As a third party that doesn’t benefit from the selection, we can give you a non-biased recommendation.

Second, we know how to structure your vendor relationships so that your vendors interests in delivery are synonymous with your interests.  This includes setting the right Service Level requirements.

Third, we know how to hold your vendors accountable and have done so for many clients.  This is not a skill set that is obvious or frequently available in many companies.



Vendor Management



Serving Boston, New York and the Northeast